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Pricing and Fees for Your Alinta Account
It's important for you to understand the pricing and fees that may apply to your Alinta account. Changes to Alinta Fees and ChargesClick here for more information on changes to Alinta Fees and Charges. Gas TariffsCoastal [Metropolitan] Region
Albany Pricing
Kalgoorlie Pricing
Gas Account Service Fees
Gas Connection Works Services Fees
If you would like more information on the charges for new gas connections, please feel free to consult our Alinta Sales Connection Guide. Changes to Alinta fees and chargesAs part of our normal business processes, we have recently conducted a review of our costs. The review found that under current prices Alinta was unable to recover a number of its increased costs, and therefore some costs are being passed through separately to a customer's bill. We have introduced an Account Administration Fee and a Retail Market Levy. The impact of the new fees will be less than 5 cents per day to a gas bill over the course of a year. We have also removed the Energy Safety Levy. Account Administration FeeThe Account Administration Fee is a new fee that applies to all residential and small business gas customers who have an account with Alinta. The Account Administration Fee covers some of the increased costs incurred in servicing our customers. Retail Market LevyThe Retail Market Levy also applies to all residential and small business customers who have a gas account with Alinta. The Retail Market Levy is based on the costs imposed by the independent gas market operator – REMCo – on Alinta, which reflect REMCo's cost of operating and managing the retail gas market in Western Australia. Alinta is obliged to pay a proportion of REMCo's costs, as a participant in the retail gas market. Alinta values its relationship with its customers, and is committed to ensuring that customers experiencing payment difficulties or financial hardship are supported and assisted. Customers can call 13 13 58 to find out how Alinta can assist. Options include payment extensions, bill smoothing and instalment payment plans. |
