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Terms and Conditions for Alinta Assist Website Offers

General Terms and Conditions applicable to all Alinta Assist Offers

Installation and supply of advertised products is only available through Total Asset Maintenance Pty Ltd [TAM], trading as Alinta Assist. TAM is a franchisee of Alinta Sales. Pty Ltd operating to Alinta's high standards of service and quality. Alinta Assist is an Alinta trademark and is under license by TAM. PL 1625 EC 8548.
TAM reserves the right to withdraw or replace this offer at any time.
Offers are only available while stocks last.
Offers are only available within Perth metropolitan area [40Km radius from Perth GPO] plus Mandurah and surrounds.
All prices include GST unless otherwise stated.
Should Alinta Assist attend site and the works not be able to be carried out due to illegal location, upgrade required, no access, missed appointment, a standard service fee will be charged of $99.

For this guarantee to apply, the customer must report their problem to Alinta Assist before 12:00pm on the relevant calendar day.
The only emergency services covered by this guarantee are:
1. no hot water;
2. blocked sewer drains;
3. major water leakage;
4. major gas leak; and
5. complete power loss [excluding blackouts].
Whether the service required to fix the customer's problem is an 'emergency service', and therefore covered by this guarantee, is at the sole discretion of Alinta Assist.
If a customer reports their problem before 12:00pm on the relevant calendar day, but the customer requests finance and the finance is not approved prior to 12:00pm on the relevant calendar day, this guarantee will not apply.

In providing this price guarantee, Alinta Assist will only supply the product and the services specified in the written quote.
This guarantee will only apply if:
1. the written quote was issued by a plumbing or electrical contractor no more than 30 days prior to the date the customer presents the quote to Alinta Assist; and
2. the written quote is for a product offered for sale by Alinta and installation of that product in accordance with AS3500 standards.

Any additional portable gas room heaters to be serviced while onsite will incur an additional cost of $100 each.
Parts are not included.
Payments by cheque, credit card or cash must be made upon completion of the work.

Evaporative air-conditioner service is limited to: removing all side filter pads; washing out with water and general clean; servicing ball valve in bottom tray and testing for correct operation; checking and greasing pump for correct operation; and condition report on unit.
Split system air-conditioner service is limited to: removal of filter pads and cleaning; electrical inspection; clean internal/external of condenser; and provide service and condition report on unit.
Parts and associated labour are not included.
Cost of service is based on a single-storey property.
Cost of service is based on safe access to unit as defined by Alinta Assist's Health and Safety policy.
Any additional evaporative or reverse cycle split system/refrigerated air-conditioners to be serviced while on site will incur an additional cost of $100 each.
Payment by cheque, credit card or cash must be made upon completion of the work.